1. PARTIES AND SUBJECT
The subject of this Pre-Notification Form is to inform the consumer, who intends to purchase a product on the internet ("BUYER"), about the distant contract between the consumer and Haze Design Lab - Hanife ÇINAROĞLU ("SELLER"), located at Ferah Evler Mah. Adnan Kahveci Cad. 112/2 Tarabya / Istanbul, in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts.
2. SELLER INFORMATION
Title : Haze Design Lab - Hanife ÇINAROĞLU
Address : Ferah Evler Mah. Adnan Kahveci Cad. 112/2 Tarabya / İstanbul
Telefon : +90 (212) 223 23 43
Mobile Phone : +90 (531) 394 48 88
E-Mail : hazedesignlab@gmail.com
3. CANCELLATION POLICY
3.1. BUYER; in distance contracts for the sale of goods, even though the legal period is 14 (fourteen) days from delivery to them or the person/institution at the address they have shown, the buyer may exercise their right of withdrawal by rejecting the goods and cancelling the contract without assuming any legal or criminal liability, and without providing any reason, within 15 (fifteen) days as a company principle, without any legal or criminal liability. This period starts from the date the contract is signed for distance contracts related to service provision. The notification of the exercise of the right of withdrawal by the buyer must be directed to the address specified by the SELLER by the means mentioned in Article 3.3 within this period.
3.2. The BUYER accepts in advance that the SELLER has informed them of this Pre-Information Form before accepting the distance contract or any corresponding offer. The SELLER shall bear the expenses arising from exercising the right of withdrawal.
3.3. To exercise the right of withdrawal, written notification must be made to the SELLER's address specified above by registered mail, fax, or e-mail within 15 days. However, there is no right of withdrawal for contracts related to the following goods/services, even if they are unused/not used: goods produced according to the buyer's special requests or personalized for their personal needs (including those made specifically for the buyer by making changes or additions); goods which are not suitable for return because of their nature such as cosmetics, food items like chocolates, and goods that have a risk of spoiling quickly or whose expiry date has a possibility of passing; sound or visual recordings such as CDs, DVDs where the packaging has been opened, software programs, and computer consumables; goods whose prices are determined in organized markets such as the stock market; publications such as newspapers and magazines; services related to betting and lotteries; all services performed instantly in electronic media and all intangible goods delivered instantly to the BUYER. In addition, services started with the approval of the BUYER during the withdrawal period and other goods/services accepted outside the scope of distance sales in accordance with the relevant legislation. 3.4. In case the right of withdrawal is exercised,
3.4.1. The invoice of the product delivered to the third party or the BUYER must be returned (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Order returns issued for invoices issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
3.4.2. The withdrawal form
3.4.3. The box and packaging of the products to be returned, along with their standard accessories, must be delivered entirely and undamaged.
3.4.4. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within ten days from the date of receipt of the withdrawal notification and to take back the goods within 20 days.
3.4.5. If there is a decrease in the value of the goods due to the BUYER's fault or if a return becomes impossible, the BUYER is obliged to compensate the SELLER for damages in proportion to their fault.
3.4.6. If the campaign discount amount used falls below the campaign limit amount set by the SELLER because of the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
4. PRODUCT/PRODUCT INFORMATION
4.1. The basic features of the product/service (type, quantity, brand/model, colour, number) can be found on the SELLER's website. You can review the basic features of the product during the campaign period.
4.2. The listed and announced prices on the website are the sale prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a specific period are valid until the end of the specified period.
4.3. The BUYER will pay the shipping cost of the product and any additional fees such as taxes, fees, and charges
5. GENERAL PROVISIONS
5.1. The BUYER acknowledges that they have received preliminary information regarding the essential characteristics of the products (type, quantity, brand/model, colour, unit price, total sale price including all taxes, payment-collecting information, delivery and cancellation rights) in electronic form, that they have read and understood it, and that they have given the necessary confirmations-approvals for the sale.
5.2. The BUYER may order from multiple boutiques in the same basket on the website. The SELLER may issue multiple invoices for orders placed by the BUYER from multiple boutiques. The BUYER agrees to receive multiple invoices from the SELLER.
5.3. The product subject to the contract will be delivered by the cargo company contracted by the SELLER within the legal period depending on the distance of the BUYER's place of residence, not exceeding the legal 30 (thirty) day period, to the BUYER or the person/organization indicated by the BUYER at the address. The SELLER sends and delivers the products it sells to the BUYER through contracted cargo companies. If the cargo company does not have a branch where the BUYER is located, the BUYER must receive the product from another nearby branch of the cargo company notified by the SELLER.
5.4. Unless otherwise specified, delivery costs (cargo fee, etc.) belong to the BUYER. Depending on the results of the campaigns carried out by the SELLER at the time of sale and announced on the website, the SELLER may not reflect all or part of the delivery costs to the BUYER.
5.5. If the products are not present at the BUYER's address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. If there is no one to receive the delivery at the address, the BUYER must contact the cargo company to follow the shipment of the products. If the product is to be delivered to another person/organization other than the BUYER and that person/organization is not present at the delivery address or does not accept the delivery, the SELLER cannot be held responsible. In such cases, the BUYER will bear any damages arising from the BUYER receiving the product late and expenses arising from the product being kept at the cargo company and/or returned to the SELLER.
5.6. The BUYER is responsible for checking the product upon receipt and rejecting the product, and making a report to the cargo company official if they see a problem caused by the cargo. Otherwise, the SELLER will not be held responsible. 5.7. Unless otherwise specified in writing by the SELLER, the BUYER must have fully paid the product's price before delivering it. In the case of cash sales, if the product's total cost is not paid to the SELLER before delivery, or in the case of instalment sales, if the due instalment amount is not paid, the SELLER may unilaterally cancel the contract and refuse to deliver the product. If, after the delivery of the product, for any reason, the bank/financial institution to which the transactional credit card belongs does not pay the price of the product to the SELLER, the product shall be returned to the SELLER by the BUYER within three days, with all costs belonging to the BUYER. The SELLER's contractual and legal rights, including the right to collect the price of the product without accepting the return, shall be reserved in any case. The SELLER shall not be liable for any payments made to the SELLER by the Bank and/or financial institution for which a failed code has been sent for any reason.
5.8. In case the product cannot be delivered within the legal 30-day period due to exceptional circumstances (such as adverse weather conditions, heavy traffic, earthquake, flood, fire, etc.) beyond the typical sales/delivery conditions of the product, the SELLER informs the BUYER about the delivery. In this case, the BUYER may cancel the order, order a similar product, or wait until the end of the exceptional situation.
5.9. If the product price has been collected in cancellations, it will be refunded to the BUYER. In credit card payments, the refund process is also made by crediting the amount to the BUYER's credit card and the Product amount is refunded to the relevant Bank after the order is cancelled by the BUYER. Since the reflection of this amount to the BUYER accounts after the refund to the Bank is entirely related to the Bank transaction process, the BUYER accepts in advance that the SELLER cannot intervene or take any responsibility for possible delays. (Bank transactions for refunding to the BUYER's account can sometimes take up to three weeks).
5.10. In case the SELLER understands that the products subject to the contract cannot be supplied with a justifiable reason other than exceptional circumstances, the SELLER may supply another product/service of equal quality and price by obtaining the approval of the BUYER, and the commitment of the contract is deemed to have been fulfilled in this way. In cases where the BUYER does not approve, the provisions regarding cancellation of the order apply.
6. SPECIAL CONDITIONS
6.1. The BUYER can shop from multiple boutiques in a single basket on the Website. The SELLER may issue multiple invoices for each item purchased from a different boutique within the same cart. It should be noted that the SELLER may deliver the products purchased from different boutiques to the BUYER at different times within the legal time frame stipulated by the legislation.
6.2. The SELLER may, at its sole discretion, offer various campaigns for the BUYER on the Website at various times, where the conditions are determined by the SELLER (campaigns where discounts of a type to be determined by the SELLER, in cases where shopping is made from one and/or multiple boutiques for amounts to be determined by the SELLER, are reflected to the BUYER). However, if the BUYER returns the products purchased for any reason, such as cancellation rights, the discount amount/benefit obtained within the scope of the campaign will be cancelled if the campaign conditions set by the SELLER cannot be fulfilled for any reason, and will be deducted from the refund payment to be made to the BUYER.
6.3. If the BUYER is eligible to benefit from multiple campaigns on the same invoice, the campaigns will not be combined, and the BUYER will only be able to benefit from one campaign. The BUYER accepts, declares, and undertakes that they will not make any claims in such a situation.
6.4. The SELLER reserves the right to stop, update, and change the campaign conditions announced on the Website at any time. The BUYER must review the campaign conditions before making each purchase from the Website.
7. PROTECTION OF PERSONAL DATA, COMMERCIAL ELECTRONIC COMMUNICATION, AND INTELLECTUAL PROPERTY RIGHTS-RELATED RULES AND CONDITIONS
7.1. Information that could be defined as personal data related to the RECEIVER, such as name, surname, email address, Turkish ID number, demographic data, financial data, etc., within the scope of the Law on Protection of Personal Data numbered 6698, can be recorded indefinitely/periodically, kept in written/magnetic archives, used, updated, shared, transferred, and processed in various ways by the SELLER, SELLER affiliates, and third parties and/or institutions to ensure the execution of the distance sales contract and other contracts established between the RECEIVER and SELLER, and to enable technical, logistical, and other similar functions of third parties on behalf of the SELLER, to receive orders, offer products and services, develop products and services, solve systemic problems, and perform payment transactions, and to be used in marketing activities regarding orders, products, and services with the prior consent of the RECEIVER.
7.2. Haze Design Lab - Hanife ÇINAROĞLU can make commercial electronic communications to the RECEIVER via SMS/text message, instant notification, automatic call, computer, phone, email/mail, fax, and other electronic communication tools for all kinds of products and services, including promotion, advertisement, communication, sales, and marketing purposes, and for informing about credit card and membership applications and transactions in compliance with the current legislation. The RECEIVER has agreed to receive commercial electronic communications.
7.3. Necessary measures have been taken by the SELLER in its system infrastructure, according to the current technical possibilities, depending on the nature of the information and transaction, for the security of the information and transactions entered by the RECEIVER on the Website. However, since this information is entered from the RECEIVER's devices, it is the responsibility of the RECEIVER to take the necessary precautions, including protection against viruses and other harmful applications, to prevent unauthorized access.
7.4. The RECEIVER may request the termination of data usage/processing and/or communication by reaching the SELLER through the communication channels specified by the SELLER. According to the RECEIVER's explicit notification in this regard, personal data processing and/or communication are terminated within the maximum legal period; furthermore, if desired, except for those that need to be legally protected and/or possible ones, the information is either deleted from the data recording system or anonymized in a way that cannot be identified. The RECEIVER may apply to the SELLER at any time for issues such as the processing of personal data, transfer to third parties, correction of incomplete or inaccurate information, notification of corrected information to relevant third parties, deletion or destruction of data, objection to a result that may be against them due to automatic system analysis of data, and compensation in case of damage due to illegal processing of data, and may receive information about the subject.
8. EVIDENCE AGREEMENT AND JURISDICTION
8.1. Records kept by the SELLER (including recordings on magnetic media such as computer-audio recordings) shall constitute conclusive evidence in the resolution of any and all disputes arising from or in connection with this Agreement and/or its implementation. The Parties have agreed that in case of disputes arising from or in connection with the interpretation or implementation of this Agreement, in excess of the monetary limits determined within the framework of the legislation, the Consumer Arbitration Committees located in the place where the residence of the CONSUMER and the SELLER is located, shall have jurisdiction, and in case the dispute exceeds the jurisdiction of the Consumer Arbitration Committees, the Consumer Courts where the CONSUMER and the SELLER reside shall have jurisdiction.